Live Evaluations

Is your website doing all it can to support your museum’s mission?

We’ll identify how you can to improve your site to create a better user experience and increase conversions.

You’ll get a fresh perspective and an honest (but kind) assessment of your website’s user experience.

Here’s what to expect from your evaluation

  1. You schedule the evaluation call.

  2. You’ll receive a short questionnaire. Your responses will inform my testing and evaluation, so please complete this right away. (It will take less than 5 minutes to complete.)

  3. I’ll run 4 to 5 user tests on your museum’s website prior to our scheduled call.

  4. We’ll discuss testing results and conduct a live, 30-minute evaluation at the time of your choosing.

    • During this video call, I’ll provide you with actionable recommendations — things you that you can do with the resources you have today. (I’m not going to tell you to go build a whole new website.)

    • The call is a one-on-one, private conversation.

A live evaluation is not a sales call.

If I see ways we might be able to further assist your organization through a future paid engagement, I’ll send you a few options via email after the call is over.

You’ll receive a video recording our chat, so you can share recommendations with your team.

(Heads up: We’re currently offering this service at no charge for museums and science centers, but that will change in the future.)

Your questions got me moving things off the back burner. Thank you.
— René Bouchard, Director of Development | Cinema Arts Centre
I feel like I found an expert I could turn to for growth … It got me feeling optimistic and eager about the possibilities.
— Toni Dickson, Owner | Sandbox Playspace

Who are you anyway?


Hi! I’m Kyle.

I’ve been helping nonprofits and small businesses improve their digital products since 2007. Today, SuperHelpful specializes in helping museums and science centers uncover new ways to improve patron experience through user research.